Melina Laird
Keeping operations organized, systems running, and projects moving forward.
I’m Melina, an operations professional with a technical background and experience across administration, client communication, websites, and business systems. I’m at my best in small teams where priorities move quickly and someone needs to keep the details organized, solve problems, and make sure things get finished.
What I do
A little bit of everything, with a focus on keeping things moving.
My experience spans the day-to-day details of running a business, from administration and client communication to websites, digital systems, and marketing coordination.
Operations &
administration
Keep your business running smoothly with reliable, behind-the-scenes support.
Websites &
digital systems
Build and maintain simple, effective websites and systems that work for you.
Client care &
communication
Thoughtful, professional client communication that builds strong relationships.
Marketing &
content coordination
Help with content planning, content creation, and email marketing.
Experience
Experience across industries.
I’ve supported small businesses, professional services teams, and growing companies across several industries, giving me experience adapting quickly to different systems, priorities and ways of working.
Human Resources
Experience supporting HR operations, HRIS implementation, digital systems, client communication, internal processes, and website building.
Real Estate
Listing administration, transaction coordination, client communication, marketing materials, documentation, reporting and operational support.
Health and Wellness
Website management, email marketing, social media coordination, content updates, analytics and digital platform administration.
Technology
Software quality assurance, testing, technical documentation, issue tracking, troubleshooting, and working with technical and non-technical teams.
About me
Hi, nice to meet you
I’m Melina, an operations and admin professional who’s happiest somewhere in the middle of organization, systems, and getting things done.
I’ve worked across small businesses in HR, real estate, marketing, and wellness, supporting everything from day-to-day operations and client communication to websites, digital systems, and the behind-the-scenes details that keep things moving.
I’m naturally a problem-solver. Give me a process that feels clunky, a system I haven’t used before, or a task that just needs someone to take ownership of it, and I’m usually pretty happy to dig in and figure it out.
I also have a B.Sc. in Computer Science, so I’m especially comfortable with the more technical side of operations. That might mean working in a website backend, learning new software, troubleshooting an issue, or finding a better way to connect the pieces.
More than anything, I like being the person who can pick something up, figure out what needs to happen, and see it through.
Tools & platforms
Comfortable jumping into the tools
you already use.
